Shipping policy
Shipping Policy — ProKitchenSupply
Order Processing
Orders are processed within 1–3 business days. You will receive a confirmation email with tracking information once your order has shipped.
Shipping Times
Estimated delivery times vary by product and supplier:
- Standard shipping: 5–10 business days
- Freight/large equipment: 7–14 business days
Delivery times are estimates and may vary due to carrier delays or product availability.
Shipping Costs
Shipping costs are calculated at checkout based on order weight, dimensions, and delivery location. Free shipping may be available on qualifying orders.
Multiple Shipments
Some orders may ship in multiple packages from different suppliers. You may receive separate tracking numbers for each shipment.
Freight & Large Equipment
Heavy or oversized items (commercial equipment, prep tables, etc.) may ship via freight carrier. Freight deliveries require a signature and may require you to arrange unloading. Please inspect all freight shipments before signing.
International Shipping
We currently ship within the United States only. Questions? Contact us at prosupplykitchen@gmail.com or visit our Contact page.